About Us
Greetings from Apollo Medical & Skin Clinic, a small but warm General Practice set against the tranquil backdrop of the Leschenault Estuary.
Dr. Eric Kwok-Keong Lee, who has previously worked in Harvey, founded Apollo Medical & Skin Clinic to establish a medical institution that embodies his professional beliefs - his patients deserve nothing but the very best of his attention the moment they step into the medical centre. He shares with his long-time patients that what is often lost through modern medicine, is the understanding that only by developing a partnership model of care with the patient can the very best outcomes of therapeutic medicine be achieved.
Our Team
Dr. Eric Kwok-Keong Lee
MBBS (Singapore), FRACGP, Diploma in Dermatology (Cardiff), Graduate Diploma Family Medicine (Singapore), Graduate Certificate in Public Health (University of Queensland)
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Dr. Lee has previously worked in Harvey and Singapore for more than 20 years. Holding combined specialist General Practice accreditations from two countries, he is an experienced and adept doctor.
He is passionate about returning the practise of medicine to its very roots, where the actual listening and conducting of a proper physical examination is all part of the thought process of building long-lasting and trusting bonds with patients. As he also loves nothing more than a good professional challenge, Dr. Lee is never one to shy away from taking on cases that other GPs find challenging or complicated.
Dr. Lee feels extremely blessed that he and his family had settled down well in Bunbury over the last few years. Like all doting parents, he tries his best to attend his son’s weekly soccer matches on those warm, sunny Saturdays. On his off days, he relaxes by going on road trips and hiking with his family while hoping one day to do the Cape-to-Cape Track or climb Bluff Knoll.
Dr. Y Robb
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Dr. Yulia, who is no stranger to practising medicine in the South West, will be joining the practice soon.
As a popular doctor with special interests in women, child and adolescent health, she has since expanded her portfolio to include sexual health, weight management and skin cancer management too.
Dr. Yulia also brings her unique approach to integrated medicine on board with her specialty in anti-aging preventive dermatology and holistic medicine. So watch this space!
Senior Receptionist -
Jennifer Church
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Our friendly Senior Receptionist Jenny is experienced in all aspects of medical administration and is able to help with many tasks.
Jenny has seven children and is a proud grandmother of fifteen grandchildren. She loves to bake, crochet, knit and do all do all forms of craft in her spare time. An extremely talented lady indeed!
If you have any questions, please speak to Jenny. She will do her best to help.
Our Values
Sincerity
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Being genuine to both our patients and ourselves in all we do drive our existence. We do what we mean to and we mean what we do.
Teamwork
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No man is an island - patients and staff make the Apollo team. We engage respectfully with one another to build Apollo into a healthcare services provider and employer of choice.
Empathy
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Putting ourselves in our patients’ shoes, we strive to understand every unique situation so that we can deliver the most appropriate care.
Integrity
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Honesty is undoubtedly the best policy. We do things the right way - truthfully, transparently, and honourably, always.
Respect
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We value every patient as an individual who deserves to be treated with dignity, privacy, and consideration of their different needs and values.
FAQs
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Mask-wearing in health care establishments like ours is still mandatory.
If you have been in contact with someone with Covid or if you have any suspicious symptoms such as:
Fever
Cough
Runny Nose or Congestion
Sore Throat
Shortness of Breath
Muscle or Joint Pains
Loss of Smell or Altered Senses of Taste
Kindly help us by informing our staff when you make a booking or by filling in the registration questionnaire truthfully.
Ideally, we would like to conduct the consultation via Telehealth (see below) but if you prefer to be seen in person in the clinic, please note that you will be required to wear a mask as well as be asked to sit in a separate waiting area.
If you need more information about Covid-19, call this WA information hotline number: 13 COVID (13 26843) or for Interstate Callers (1800 595 206)
Thank you for your cooperation and for helping to keep our staff and other patients safe
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For non-life-threatening conditions occurring after our opening hours, you can dial (08) 9768 0866 for assistance.
Alternatively, you could also call the After-Hours GP Helpline 1800 022 222For emergencies, please call Triple Zero (000) or go to the nearest hospital located at:
Bunbury Hospital
Bussell Highway (corner Robertson Drive), Bunbury WA 6230or you can call (08) 97221000
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Our clinic offers telehealth consultations for all patients with Covid 19. Under current prevailing Medicare regulations as of this date (1st September 2022), this will include patients who have never set foot in our clinic before.
For all other non-Covid 19 patients, we also offer telehealth appointments with our doctors which is ideal for short consults. Tele-consults involve discussion of test results or provision of treatment advice for the ongoing care of your health. Do note that for these, Medicare regulations as of this date (1st September 2022) stipulate that you must have seen the doctor in person at least once for the past 12 months.
Please call our reception team and ask for more information or to book an appointment.
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A minimum of 2 hours’ notice is appreciated if you need to cancel your appointment. By doing so, you are helping us to offer the appointment slot to another patient in need.
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Please enquire about the list of consultation fees when you book an appointment with our clinic. Payment is required at the end of the consultation and you can pay using cash or EFTPOS.
Our practice is equipped with TYRO and Medicare-On-Line. These facilities allow the clinic to directly lodge your receipt for Medicare refunds, so please bring your debit card along. Please ask the receptionists for any information regarding these rebate options as well as for certain consults which may be charged private fees.
Payments for all workers’ compensation-related services are required to be made in full at the time of consultation until a letter of liability is produced from the insurance company.
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Bulk billing means that the doctor is paid directly by Medicare on the patient’s behalf. Patients under the age of 16, patients who hold a valid Pension Card, Centrelink Healthcare/ Concession Card or DVA card holders are all bulk-billed.
The following types of appointments also will not incur any costs:
Chronic Disease Management Plans (Care Plans) and their Reviews
Mental Health Care Plan and their Reviews
Health Assessments
Childhood and Covid vaccinations
Reviewing of Results
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The Government sets the amount of Medicare Rebate. However, this amount hasn’t kept pace with the costs of providing high-quality general practice care. According to AMA studies, this cost is more than double the rebate amount.
GPs as private small business owners are not paid by Medicare. Every time a patient requests to be bulk-billed, GPs have just been absorbing the difference for years, while slowly watching the profession erode under the strain. As recent media highlights have shown, bulk billing is no longer sustainable in Australia without a substantial sacrifice of consultation time. Even then, many practices will struggle to survive.
We value our doctors and staff and think they are worth more than the Government’s small valuation of their service! At the same time, we are consumers as well and we very well understand the financial difficulties some of our patients may be going through. Our doctors have the discretion to reduce their gap fees when there is a bonafide financial need.
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Bulk-billing clinics often need to see more patients in an hour - think 5 minutes consultations during which you may not have a chance to sit down and warm your seat before you are told that the session is over! Therefore, bulk-billing clinics may not be able to spend as much quality time as you deserve to address your complex medical needs.
